KAREN GOLDEN

Cell 972-896-8393

Karen@KarenLGolden.com

 

IDENTEC SOLUTIONS, Inc., Dallas, TX                                               2012 – Present

Worldwide Leading Manufacturer of Active Radio Frequency Identification (RFID) Hardware, tracking physical assets and personnel tracking.

GLOBAL SALES SUPPORT

 

Sales Support

• Focused on 40 Strategic Accounts supporting the sales Executive Vice President in the Americas. Developed monthly and quarterly product and financial reports utilizing Salesforce.com. Prepared 250 proposals, documented and managed 200 on-going sales opportunities. Supported sales executives, design engineers, and sales systems engineers. Wrote a user guide to facilitate global sales team’s use of Salesforce.com

 

Lead Management

• Managed all email and phone leads, qualifying C-Level leads up to $1,000,000 in revenue potential. Average order was $20,000. Gathered intelligence in multiple markets utilizing the web, Google Alerts, Press Releases, Data.com and LinkedIn to identify people, positions and geographical location. Averaged 100 outbound calls per week for lead generation

 

Customer and Partner Support

• Increased sales by $250,000 upselling to technology partner accounts; although sales was not required of this position. Managed relationships with over 100 partners in support of a global partner strategy. Developed a process for generating new business opportunities working with our partners

 

 

SAINT Corporation, Dallas, TX                                                                     2011-2012

Global leader in the development of IT security software

INSIDE SALES

 

• Increased SAINT’s revenue by $120,000, average sale $5,000
• Among team of 5, consistently set highest number of live web security demonstrations, averaging 7 per week for SAINT’s Chief Security Officer
• Participated in nine national conferences for lead generation. One conference sold a $35,000 Enterprise Solution
• Utilized Salesforce.com to forecast monthly and quarterly sales, detailed documentation of conversations with prospects and clients, prepared and issued quotes

 

 

 

 

 

 

 

 

WatchGuard Video, Inc., Allen, TX                                                                    2006-2010

Manufacturers of Digital in Car Video Cameras for Law Enforcement

BUSINESS DEVELOPMENT

 

Achievements

• As a result of setting highly qualified on-site product demonstrations for startup company, revenue increased by $2,000,000 which grew from concept to a $30,000,000 company
• Generated new opportunities by cold calling 2500 law enforcement officials “Awarded for arranging the most demonstrations for the sales organization.”
• Developed product forecasting system for WatchGuard Video’s new wireless in-car video cameras. Tool implemented in new CRM
• Recommended and created a tool for tracking market intelligence in order to forecast future purchasing decisions.
• Developed processes for new hires to qualify prospects

 

 

Lead Management

• Created a customized CRM for 18 states to track assigned territory prospects breaking out market segments
• Crafted a sales support plan mapping on site visits for 5 outside Regional Sales Managers
• Customized details for each visit to ensure that sales people knew prospective customers interests and purchasing methods
• Cold called thousands of law enforcement officials such as the Chief of Police Sheriffs Offices, National Parks Service including the US Border Patrol

 

 

Education

B.A. Interdisciplinary Studies (Liberal Arts), University of Texas at Dallas,

Richardson, Texas